Not authorized to use site

Troubleshooting the "not authorized message"

Sherri Graf

Last Update 5 tahun yang lalu

We have occasionally encountered an issue where the user is notified that they are not authorized to use this site. If you are using a site provided to you through your school, we have secured the site in a way that no one else can enter.


This problem is usually resolved by making sure the student initially uses their unique code to sign in. This code goes in the section under "sign up" under the Group Code section. It is often also referred to as the activation code. Be sure to put it into the group code section. This unique code tells the system that you are authorized to use your school’s site!


The first time you enter the site, be sure to go to "sign up" first. This is under the log in tab but make sure you sign up before trying to log in.


If you are still having trouble, be sure to refresh your page and try again. Be sure to enter the correct email and password after the initial sign up. Putting in a wrong email or password with give you the "not authorized to use this site" message. 


For example:


Go to the address of the site your school has provided for you


Click on the "Get Started" button


You'll be directed to a second page, click "get started" again on the second page


Then you'll be directed to a sign up page - BE SURE TO ENTER YOUR CODE on this page


Don't forget to agree to the terms and conditions


Then you'll be directed to a personal profile that will help us find the best scholarships for you


This should help you be on your way to finding amazing scholarships!


We are always happy to help with any questions you may have. :)

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